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Privacy Policy

As with all shopping websites we collect certain personal information from you when you shop online. We only use this information to ensure that your shopping experience with us is as easy as possible.

Collection of personal information

The personal information that holds includes your name, email address, delivery and billing addresses and telephone number. We do not store or collect credit card information; all of our card payments are taken via secure Realex. You can review and change your personal information by amending your online account or by contacting us.

How we use personal information

We will only use the information you provide us for:

  • Processing your order, including sending deliveries and updating you on any delays or issues with your order;
  • For statistical purposes to improve this Website and its services to you;
  • To supply website content and advertisements to you, but only if you have explicitly opted in under GDPR regulations, to notify you of products or special offers that may be of interest to you;
  • To administer this website;

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

If you have any special requirements then please contact us and we can work with you.

Online Marketing

We may use customer email addresses to keep you updated with new and exciting products and discounts as they become available. To remove yourself from this list or , please send an email to with the subject “Remove me from Marketing Emails”, or click the “Unsubscribe” option at the bottom of any marketing emails you receive.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact or write to us at the address in our website footer. We may make a small charge for this service.

How the information is stored

Personal information that is collected is stored on our website, which is only available to the sales team that process the orders. We do not have access to credit card information and this is not stored. We also keep a copy of all VAT receipts which have delivery addresses for Inland Revenue, but these are never used for marketing purposes.

Updating of our privacy policy

This privacy policy can change to meet the requirements of our business. Any chances will be updated on our website